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I haven't posted anything new for some time, but now I have some news related to my current area of work: bing is Microsoft's new search engine, it has launched yesterday, and you can now find it at www.bing.com . Give it a try and let me know what you Read More...
I want to address the topic of requesting feature changes in Microsoft products, to point to some tools that can help, and to describe ways to use those tools more effectively. This post is based on my experience working on customer requests while being Read More...